Cynthia M
GIRARD, IL | 2017 Chevrolet VoltOctober 11, 2026Randy was excellent at keeping me informed of progress and plan of repairsZachary L
SPRINGFIELD, IL | 2025 Chevrolet EquinoxOctober 9, 2026Professional and excellent customer serviceKiara H
SPRINGFIELD, IL | 2026 Chevrolet TraxOctober 9, 2026My service representative was Paul. He was kind and patient. Knew what he was doing. I got to go home with a brand new truck. Thanks Paul!!Barclay M
PAWNEE, IL | 2025 Chevrolet TahoeOctober 8, 2026Great! Thanks Dan.Sally A
SPRINGFIELD, IL | 2026 Chevrolet TrailblazerOctober 6, 2026Running a bit behind on our appt timeResponse from Friendly Chevrolet
October 8, 2026Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.Timothy C
MURRAYVILLE, IL | 2019 Chevrolet 3500HD SilveradoOctober 5, 2026Service was greatResponse from Friendly Chevrolet
October 6, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!Callison D
SPRINGFIELD, IL | 2025 GMC Sierra 1500October 5, 2026The service advisor was helpful and explained everything. I had reward points that i was unaware of and he showed me how to use them.Response from Friendly Chevrolet
October 6, 2026Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!Eugene H
ELKHART, IL | 2026 Chevrolet Silverado 2500 HDOctober 5, 2026All 👍Response from Friendly Chevrolet
October 6, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!Timothy M
SPRINGFIELD, IL | 2022 Chevrolet 1500 Silverado LTDOctober 3, 2026When my vehicle was in for service, on the 2nd day I sent a text message to find out the status of my vehicle at noon and another at 2 p.m. Neither text message were answered. The tech sent me a text message what the problem was. When l went to pick up my vehicle, i was told what the repair cost was, and I wrote a check for the amount. As I was leaving, I was told the amount amount was a diffent cost. I wrote a 2nd check and left. I received a call from the dealership stating that I was under charged. I had to drive back to the dealership and write a 3rd check for the repair amont.Response from Friendly Chevrolet
October 5, 2026Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Amanda P
BUFFALO, IL | 2026 Chevrolet TrailblazerOctober 3, 2026Great experience. Had talked to Tobin about what I was interested in before coming to the lot. Was in and out with a brand new car in only a matter of a couple hours.Response from Friendly Chevrolet
October 5, 2026Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!