John F
SPRINGFIELD, IL | 2025 Chevrolet TahoeJanuary 1, 2026The Sales Professional, Payton Waldon, was very easy to work with. I went to the dealership to just "look" at what they might have to offer. I had no intention on purchasing a new car that day. In fact, I had planned to visit a nearby Ford dealership so I could compare their comparable make the 2017 Tahoe I was driving. Payton was very friendly and personable. Told him up front that I was only looking. He insisted on showing me three Tahoes that I might be interested in. He even went out to the lot, it was a very cold day, and pulled them up to the door so I could see them. He insisted on me test driving the one I ended up buying that day.Response from Friendly Chevrolet
January 2, 2026We truly appreciate your detailed and thoughtful review. Payton will be delighted to hear his friendly, personable approach and extra effort, especially braving the cold to show you options, made such a positive impact. We’re glad it helped you find the perfect Chevrolet Tahoe and turned a casual visit into a great experience.Terry M
CHATHAM, IL | 2024 Chevrolet ColoradoOctober 30, 2025Great customer service, everyone was very polite and friendly, service was completed in a timely manner!Response from Friendly Chevrolet
October 30, 2025We’re so glad our team delivered great customer service with politeness and efficiency! It’s wonderful to know your visit went so smoothly from start to finish. We’ll be ready to offer that same friendly and timely care the next time you stop by!Darren B
MONTICELLO, IL | 2024 Chevrolet Silverado 1500September 29, 2025Great service. Felt welcomed and appreciated. In and out in a short amount or Time. Great waiting room with coffee and snacks.Response from Friendly Chevrolet
September 30, 2025It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!Anthony S
CHATHAM, IL | 2025 Chevrolet TraxSeptember 26, 2025Kurt was amazing and the finance manager was quick and to the pointResponse from Friendly Chevrolet
September 27, 2025Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!Keith M
SPAULDING, IL | 2019 Chevrolet 2500HD SilveradoSeptember 24, 2025Service representative was very helpfulResponse from Friendly Chevrolet
September 25, 2025Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!Catherine D
VIRDEN, IL | 2016 Buick EnclaveSeptember 19, 2025Service department was great. Job was done very fastResponse from Friendly Chevrolet
September 20, 2025It’s wonderful to hear our service department provided fast and reliable work for you. We’re here for you anytime you need us!David G
SPRINGFIELD, IL | 2025 Chevrolet SuburbanAugust 14, 2025Easy to make an appointment and prompt serviceResponse from Friendly Chevrolet
August 15, 2025Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Friendly Chevrolet, INC. and we hope to see you again soon!James M
TAYLORVILLE, IL | 2024 Chevrolet TraverseAugust 9, 2025Always happy with your service.Response from Friendly Chevrolet
August 10, 2025We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!William H
PITTSFIELD, IL | 2025 Chevrolet Silverado 2500 HDJune 17, 20251 1/2 hrs to change oil and rotate tires.was done in 1 hr but lady at desk couldn’t find George for 30 minutes to get paper work. Then they parked truck at far end of lot when finished. I HAD A BROKEN LEG so bad deal. My son was going to trade trucks up there but not anymore. We will never be back.Response from Friendly Chevrolet
June 18, 2025It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.Frankie K
SPRINGFIELD, IL | 2024 Chevrolet TraxMay 27, 2025Everything was good. Amanda & Mike are very friendly.Response from Friendly Chevrolet
May 28, 2025Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day!
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