Reviews

We went in for a scheduled oil change. It was completed and the Blazer was returned clean and ready to drive.

Excellent service

Fixed the problem, however, I didn’t know and wasn’t told that the software update was going to wipe out ALL of my presets - including Bluetooth … that was a little frustrating since I hadn’t messed with any of it since I bought it!

While waiting i was told by Dan my auto helper that they were still working on my car 10 minutes later I noticed my car was ready and parked outside waited 10 minutes to recheck with Dan still car not ready then I told him my car has been ready 20 minutes i checked and timed to see if he noticed and by the way he was on his phone his response was im sorry they put your ticket on someone else's desk this person was at lunch by the way I was passed because Dan was on his phone when he should of made his customers priority im a 2nd time buyer of friendly chevrolet im disappointed in Dan and his poor service and that I had to tell him that my car been ready 20 minutes now while his priority was being on his personal phone and that my time was wasted if I never said nothing the person on his lunch break would of not known plus that's not my service guy Dan was P.s please look at your camera on that day and understand my frustration of Dan's poor level service .

Good service!!!

Dropped it off the day before the appointment but service didn’t even look at it the day of. Tried to blame us for not checking in even though it was already there. They did service it the day after and fixed the liftgate issue quickly. Will probably take it down to Taylorville for future service issues.

There are a lot of negative reviews online about this dealership, my experience was fantastic. I was traveling for work and my truck was having emissions issues. The service advisor Randy got me in the day I called. Unfortunately, the parts were going to take an unknown amount of time to get due to availability. This was not the dealer's fault; Chevy was just having trouble. This is a common issue with the L5P. I wouldn't even say it's Chevy's fault. If the EPA would get out of this it would be much easier on everyone. Randy immediately got the parts on order, and they came in about a week and a half later. Randy got me in the day after the parts came in and the work was done that day. What a relief it was. The truck drove like it was new. They had a shuttle driver to take me to work and pick me up and Randy emailed me the paperwork, so I didn't have to wait after it was done. Honestly, I don't know how it could have been done any better. Great job!

was pricey but everything is nowadays it seems. Still were courteous and prompt and would use them again

Greeted quickly when I arrived. Nice clean waiting area. Very busy that day but the service on the Car took a fair amount of time.

Dan Stickel was the very BEST! HE was extremely pleasant and explained everything that was happening. After a hour wait he came to me in rge waiting area and said oil change and tire rotation is complete we are now checking out the rattling noise at your grab bar. You are very lucky to have such a pleasant man working for you, tgey are very hard to find these days.